Terms and Conditions

Aladdin's Tour

Aladdin lamp tours Policy

“ The Website ( www.aladdintours.ru) Policy and Terms & Conditions of Aladdin lamp tours will be occasionally modified and updated to meet the requirements and standards of the company. Therefore the customers are encouraged to frequently visit these sections mentioned above in order to be updated about the changes on the website. The modified clauses will be effective from the day they are posted.”

Privacy

  •  “All the credit/debit card details and Identity document produced to the company will NOT be stored, sold, shared, rented or leased to any third parties.”
  • “Secure Socket Layer security (SSL) is enabled on this site.”
 

Aladdin lamp tours Terms of Use

Aladdin Lamp tours  General Terms of Use

Last updated: December 06, 2019

Contract and Booking

 

All the below terms and conditions are general and are applied for all and every product on our website  www.aladdintours.ru unless it has been mentioned on the product page itself.

ü A ‘Customer’ includes all the names on the booking form intending to travel with us.

ü A ‘Product’ is any service sold by Aladdin Lamp tours.

 

All customers will be deemed to have read, understood and accepted all of our booking conditions.

In order to confirm a booking the agent must have full disclosure of all payments due.

 A contract between the customer and Aladdin Lamp tours LLC comes into existence once we have confirmed the booking in writing and issued a confirmation.

The person signing the booking form (that incorporates these terms and conditions) warrants that they have full authority to do so on behalf of all whose name appears there-on and confirms that all such personnel’s are fully aware of and understand these terms and conditions.

The said contract, including all respective matters, is subject to the law and the exclusive jurisdiction of the UAE courts.

No employees or representatives of Aladdin Lamp tours LLC have any right to alter, vary or waive any of these terms and conditions, nor to undertake any liability whatsoever on behalf of Aladdin Lamp tours , unless authorized in writing and signed by the CEO Aladdin Lamp tours.

Aladdin Lamp tours LLC reserves the right to decline any booking at their discretion without further explanation.

 

 

 

How this website operates?


This site operation is divided into two sections in the operations:

Ø Section A-Excursion Tours, Parks & aquaventure , Activity , Events, Spa , Scuba diving , And Transfers or any ground handling services offered in any destination  



Ø Section B-Holiday Packages including, UAE Visa, hotels offers & flight tickets are operated based on making enquiries (offline) by sending it by email, call or live chat. Availability, prices & payments are subjective to change accordingly.

 

Who operates this website?

This website including all the contents (software, text, images, services, products and any other information contained in or presented on the website, considering the “Website” as a whole) is provided by Aladdin Lamp Tours  LLC- Warba Shopping Center, First Floor office #17,  You can contact us by e-mail at (info@aladdintours.ru/ 

( inquiry-tours@yandex.ru ) or by phone using the number: Mob: +97156  8488807 ,Tel:  +9714 2666809

 

Payment

Your credit card will be charged upon booking. If the provider does not accept your booking, the charged amount will be credited back.
To make any bookings and to get the confirmation with the E-Voucher, payment deposit should be done as per the given plans that match with your respective product. It is highly recommended to settle the required payment as soon as you choose the preferred tours, Excursion tours , packages or any other products offered by Aladdin lamp tours to ensure the proper availability and at the same displayed rates.

Option 1-Tours/Activities/Ground, Handling Services-Online Product;

·         50 % of the total payment in case of any tickets with immediate booking and availability is possible. Balance can be paid on pickup to the assigned Aladdin

Lamp tours Representative.

·         Cash on pickup if applied for, the total payment will be collected by Aladdin lamp tours  Rep. Upon pick-up from your destination.

Option 2-Holidays & Tour Packages excluding Flight Tickets;

·         50% of the specified amount of the package applied for is required to get the confirmation with the E-voucher at the time of booking. The balance payment (rest of the 50%) has to be done 7 days before the travel date.

Option 3-Holidays & Tour Packages including Flight Tickets;
Your reservation request will be confirmed upon receiving the receipt of the full payment due at the time of booking. A deposit of 20 % of the total package rate is required within 24 hours of confirmation with the balance due 28 days prior to departure. Please be aware that some of our airfares and land arrangements need to be paid in full at the time of booking and they also carry a 100% refund on cancellation. In the following cases you will be notified at the time of booking. Although every effort will be made to confirm your request, please note that travel arrangements are not confirmed until you receive our E-confirmation and Aladdin Lamp tours  reserves the right to make changes if required. Before a booking is confirmed. Aladdin lamp tours  reserves the right to amend the price of product due to any circumstances regarding external services not in control of Aladdin lamp tours  but not limited to changes relating to governmental action, increase in transportation costs (including schedule airfares and the cost of fuel) changes in any dues, taxes or fees chargeable for services (including landing taxes or embarkation / disembarkation fees at airports), increase in admission fees and hotel rate adjustments / availability. Advertised prices are also subject to seasonal changes, exchange rates and may vary slightly due to following conditions. Payments can be made via bank transfers, Visa or MasterCard.
Please be aware that airfares need to be paid in full amount at the time of booking and they also carry a 100% cancellation charge. For all other services the cancellation fees in the next paragraph “amendments and cancellation by clients” will apply.

Payment Online Requirements:
“aladdintours.ru  will NOT deal or provide any services or products to any of OFAC sanctions countries in compliance with the law of UAE.”
– “United Arab of Emirates is your company’s country of domicile”.
– “We accept payments online using Visa and MasterCard credit/debit card in AED ( UAE Dirhams) and USD (US Dollars) . If “Credit Card Online” is selected as the payment method then the details on the Customers ID (Card holders ID) should exactly match that of the credit card used to make the purchase”.
– “In case of any disputes the law applicable would be based on the UAE Governing Law”.

 

 

 

Payment by Bank Transfer & Our Bank Account Details:

BANK DETAILS

ACCOUNT NAME: ALADDIN LAMP TOURS L.L.C

BANK NAME: COMERICAIL BANK OF DUBAI ( CBD )


ADDRESS: CBD BANIYAS BRANCH – Next to Baniyas Metro station

Al Maktoum Hopital Road Dubai

ACCOUNT NO: A/C # 1002 1781 74

TYPE: CURRENT ACCOUNT, CITY/COUNTRY: DUBAI, UAE

IBAN NO: AE390230000001002178174,

SWIFT CODE: CBDUAEAD

.

Dubai Tourism Dirhams
For Dubai hotel accommodation, please note that in order to comply with Dubai Government’s Council resolution No. 2 of 2014, Hotels, Hotel Apartments and Resorts in Dubai will only be applying the “Tourism Dirham Fees” structure effective from March 31, 2014.
The “Tourism Dirham” will be applied and charged to the guests upon check out by the hotel.

 

Ras Al Khaimah Tourism Dirhams
For Ras Al Khaimah hotel accommodation, please note that for Hotels, Apartments and Resorts in Ras Al Khaimah only will be applying the “Tourism Dirham Fees” structure. The “Tourism Dirham” will be applied and charged to guests upon check out by the hotel.

Amendments by the Client:
At the time of booking, the customer is required to to provide us with full correct names as they appear on your passport, any changes made to the original booking are subject to availability. If the full payment has been received and/or a voucher has been issued.

 

Changes of these General Terms of Business


The Terms of Business are subject to change without prior notice. The terms that are valid at the time of each booking shall apply. The Customer has no claim that future bookings be completed under existing conditions

Cancellation Policy

Cancellation policy can be applied as per the following sections and plans

Plan A- Excursion Tours, Parks & aquaventure , Activity , Events, Spa , Scuba diving -Online Product;
If you cancel the activity, the cancellation policy on the Aladdin Lamp tours  voucher is authoritative.

 We advise the customer to carefully read the information on the Aladdin Lamp tours  voucher to get the required information.
If there is no cancellation policy stated on Aladdin Lamp tours voucher or the product page the following cancellation charges will be levied by the same for the respective services:
o Up to 4 days before the beginning of the activity: full refund will be made
o 3 or if there is no show the day prior to the beginning of the activity : no refund will be made You reserve the right to demonstrate that the supplier suffered a small

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